Most people instinctively know that a ‘busy’ or ‘fussy’ website is no good, and that a ‘clean’ or ‘simple’ design is better.

One of the scientific reasons behind this intuition is that visually complex images take more brainpower to process than visually simple ones, which directly translates in them taking more effort.

Nature always leans towards the conservation of energy, so brains sub-consciously ‘dislike’ having to expend more effort.

When your eye and brain process an image, they analyse a variety of things, including colour, light levels, shape, size and distance. The more variables there are in each of these aspects the more brainpower will be required.

The problem with using all this brainpower to process the ‘image’ that is the landing page of your website, is that you would really prefer your users to be thinking about your products, services and unique selling points (USPs).

If their brain is distracted making sense of three different columns, each with multi-coloured adverts, several fonts in lots of colours and a plethora of pictures, they’re not going to have any energy left to think about whether they want to buy something from you or not.

If you want to learn about good web design and bad web design, then have a look at our resource bank.

Keep it simple, stupid!

Successful people have long known that the simple solution is almost always the best one, but unfortunately when it comes to practice, too many designers and clients think that having lots of varying stuff on their website will somehow meet the needs of everyone – rather than nobody.

Good designers instinctively know that simple, familiar designs will perform better, and one of the scientific theories that backs up this intuition is cognitive fluency.

So, what is cognitive fluency and why does it matter for my website?

Cognitive fluency refers to the experience of how easy or difficult it is to think about something. As a general rule, humans prefer things that are easy to think about and shy away from things that are hard to think about.

This principle influences pretty much every aspect of human behaviour - and decision making when it comes to buying goods and services online is no exception.

So, if a user reaches a website for the first time, but the navigation looks similar to the vast majority of other websites they been to, then it will feel familiar and ‘right’ and they will feel at home and know how to proceed.

On the other hand, if they arrive and the navigation is in a completely unexpected place, or requires them to figure out some kind of krypton factoresque puzzle in order to find their way around the site, they are more likely to think the site is ‘wrong’ or at the very least it leave them with a vague, sub-conscious uncomfortable feeling.

The Mere Exposure Effect

Cognitive fluency is closely linked with The Mere Exposure Effect, which basically states that the more you are exposed to something, the more you prefer it. This can easily be seen when popular brands change their imagery, and all the customers moan and groan that it’s not as good anymore, even in the product inside is identical.

If you’re smart, you can take advantage of this exposure effect with your web design, by playing on the experiences people will have had in the past and ensuring your website echoes those experiences.

Of course, this doesn’t mean you should just copy everyone else, or that all websites should always look exactly like they did in the 90s – far from it. But you need to use originality and innovation where it works, and in small enough chunks that it delights your users in comfort rather than baffling them.

Further reading:

Read more interesting and research backed up stuff about cognitive fluency here: http://www.uxmatters.com/mt/archives/2011/07/how-cognitive-fluency-affects-decision-making.php

We’ve always believed that simple website are better, but now there is a host of evidence to back –up the intuition. Over this and the next few posts, we’re going to explore: mental prototypes, cognitive fluency, visual processing and working memory – and how all those things affect your web design.

So, what are mental prototypes when they’re at home?

A prototype is a basic mental image your mind holds to represent a particular type of thing.

For example, most people when asked to visualise a bird will have an image of a robin in their brain. The more a bird differentiates from this ‘prototype’, the less ‘birdy’ we consider it to be – for example penguins and ostriches are not considered as birdy as sparrows.

The same goes for fruit (apples), furniture (chairs) and websites.

Using mental prototypes helps us make sense of the world in a practical, efficient manner, so we don’t have to fully analyse everything we come into contact with each time. Otherwise, we would constantly be paralysed with trying to process everything we saw.

The reason this is important for web designers to know is that as result of prototypes, your brain likes things it is comfortable with, and will subconsciously reject things that deviate from the norm.

So most people will have a vague visual image in mind when it comes to a website for a plumber or a trendy shoe store, built up from all of those they have seen previously, and they will ‘want’ such websites to match these visual images.

Some designers and business people think it’s a good idea to be innovative and ‘stand out from the crowd’. This is certainly true in principle, but not if it’s just for the sake of being different. Because if your website is too different from what people expect, then they will find it strange and unsettling. This is unlikely to result in sales and enquiries for you…

So if your website has users hunting around for the navigation or looks like something out of the future, they won’t be sitting there admiring your innovation and cutting edge styling, they will be wondering why the website is so ‘wrong’.

So, by all means, be original and make an impact, but make sure you know what the prototypes for your area are, and that you’re using them to your advantage.

For more analysis, we recommend this excellent article, which was the inspiration for this series of posts: http://conversionxl.com/why-simple-websites-are-scientifically-better

If you found this article helpful and want to learn about good web design and bad web design, then have a look at our resource bank.

You just flick a switch and it’s live, right?

Not quite.

This article explains a little about what happens when we spring into action when a client gives us the go ahead to launch a website…

Keyword whatnots

In all likelihood, we will have done keyword research right at the beginning of the website build, in order to make sure all the page names and content already include the key terms. However, we will now go over to the Google keyword tool and feed in some data, to get a good idea of what search terms are hitting the big time and which are languishing. We also look at competitor data to see if there are any hidden gems that no one knows about that we can use to get some quick wins.

Armed with this information, we will then go through the site with a fine-toothed comb, sprinkling the keywords in all the right places, including: unique titles, meta descriptions, keyword metatags, internal links and footer links. All this encourages Google to rank your site highly for exactly the right searches.

Watermarked images replaced with finals

If there are any stock photos in the site, then we’ll go ahead and make the final purchases, and replace the fuzzy watermarked ones with shiny, sharp versions.

Links checked

We use an automated link checker to double check all the links in the site and ensure none of them are broken – a no-no for any site, old or new.

Cross browser check

We carry out a final cross browser check to make sure nothing squiffy happens to the design if users decide to view it in a browser that we haven’t been using during the development process. As standard we support Firefox, Internet Explorer 7 and up, Chrome and Safari.

Submit the new site to the search engines

Not strictly necessary, as the search engines do their own crawls and will find all new sites anyway, but we like to do this in any case. If it gets the site climbing a few days earlier, then that can’t be bad.

Test emails and forms

The vast majority of our websites will come equipped with a contact form, so we make sure we test that that’s working hunkey dorey, as well as any email addresses we’ve set up.

Site registered and verified with Google

Love ‘em or hate ‘em, if you want your website to have any success, you have to keep Google happy. To that end, we register all websites with Google webmaster tools and Google analytics and verify ownership so they can let us know if they think anything’s amiss.

Google site map created and verified

Another small step in the googleification of the site, we create a Google standard sitemap, which lists all the pages in the site, and verify that sitemap with Google.

Non-content pages blocked from indexing

We use a robots.txt form to let Google know that we don’t really want it to index the legal disclaimer pages of the site – otherwise, due to the density of their content, they can bounce up to the top and don’t really look right all the way up there.

Depending on the site, there may be more steps we carry out – but there you have the standard elements of our website launch procedure!

Click here to read full article about website launch procedure and why a website is better than an advert in a newspaper

In the past, it has been evident that the words in your domain name had a huge effect on your Google rankings for those words. Therefore it made sense to try to include your keywords in your domain name where possible – although as with everything, balance is important. You also had to take into account your company name / brand and how big a presence and draw that was. Of course, it’s also no good making a nonsensical keywords stuffed domain name.

However, recently Google have been making a big deal about the fact they’re going to be adjusting their algorithm to change all that.

On Twitter, Matt Cutts announced: ‘Minor Weather Report: small upcoming Google algo change will reduce low-quality “exact-match” domains in search results.’

What that suggests, is that where people have bought a domain name solely for the keywords in includes, in order to rank highly for that search term, but not put a decent website up there (just leaving a single page or very sparse or duplicated content), the keywords in the domain name will no longer be enough to keep it afloat.

Of course, if as well as having keywords in the domain name, a website has a wealth of great content, then it shouldn’t be affected by the EMD (each match domain) change to the algorithm.

As is always the case, the way to achieve and maintain good quality listings is by having the best website, with the best quality, unique content. Every time Google makes a change like this, it benefits those of us who play by the rules and makes life a little harder for those gaming the system.

We offer web design in Leeds. If you found this post useful, you might want to check out our web design and SEO resource bank.

Search Engine Optimization is the technique of getting a website as high as possible in the Google and Bing rankings (among others), for terms that are most likely to bring the most useful visitor. Read our complete guide to search engine optimisation here.

What's the SEO secret?

Many dodgy SEO 'companies' claim to know secrets ways to get good rankings, but not even Google can guarantee specific placements, so that should be a clear sign that they're talking nonsense. Wild claims that seem to good to be true: are - and should be filed in the same place as any other spam or con artists.

There are no magic secrets to success - just like anything else it's a balance of skill, experience, understanding of the concepts, keeping up to date with new developments - but mostly just a lot of hard work.

How to improve your website's Google rankings

These are the things you need to do to get your website to the top of Google:

• Ensure your site structure is logical and straightforward
• Focus on highly efficient keywords
• Provide lots of good quality content
• Use a high quality fast server to host your website
• Get lots of other trustworthy sites to link to your website
• Have a keyword rich domain name
• Make sure the content on your site is correctly tagged

If you do all these things better than your competitors, then you'll get to the top for the searches you want. But if your competitors are working harder than you in the areas above, they are likely to be ahead.

Read the full article on SEO here.