Man, the web design market is saturated.

So if you’re looking to hire a web designer, it can be really difficult to figure out the genuine professionals from the amateurs. But the last thing you want to do is invest a lot of time and money and end up with something unfinished, or that you’re not happy with. Equally, you don’t want to pay over the odds, but you understand that if you pay peanuts, you’ll get monkeys.

 

Here are a few (hopefully impartial) tips on how to choose a web designer.

Get a recommendation

By far the best way to choose any service is to go with someone that someone you know and trust the judgement of recommends. If you have friends or colleagues who have had a website designed, then pick their brains. Were they happy with the service they got, and would they recommend who they used? Or did they choose based on price and live to regret it? Use their experiences to avoid repeating the same mistakes.

Get a few quotes

If you can’t get someone through a recommendation, then it’s worth getting a few quotes. This is not necessarily to find out the cheapest price (going with the cheapest option will almost always end in headaches and unexpected expenses down the line), but to get a sense of the service and quality of product they provide. Do they really listen to your needs and come up with a solution that fits? Or do they just send out a standard template email? How they deal with your enquiry is a good reflection of how they will work down the line.

Go with your gut

At the end of the day it’s about finding someone you can trust and work with long term. A website isn’t a one-off deal, it needs to keep working for years to come. So you need to choose someone who you think you’ll be happy building an ongoing relationship with. Good relationships develop into friendships and maintain high levels of trust and a feeling of security. This is well worth paying a little extra for.

If you'd like to learn how to write copy for your website homepage and how to improve your search engine optimisation, visit our site.

One of the biggest mistakes you can make is to pay a lot of money for a website but then hide your contact details away.

This is a shortened version of the full article about making sure your contact details are clear, which you can read here.

Your phone number should be a clear beacon, immediately visible above the fold (preferably at the top of the page) in large font that can be read even by those who are partially sighted. Especially by those who are partially sighted. They are the ones who need it most as they will find it frustrating to browse the website.

You should offer an email address and get a decent junk mail filter to deal with the spam that is inevitable from publishing an email address on the internet. You can also take steps to obfuscate your email address from robot crawlers. Not offering an email address because you're afraid of spam is like slamming your door in people's faces. Not good.

And you should also have an enquiry form on the contact page (or even at the side of all pages), as some people prefer having the guidance of little boxes to fill in, because they don't want to expend the brain power involved in composing an email from scratch. And who are you to argue?

And finally, you could offer an online chat service but you need to be careful with this or it could do more harm than good. If it's constantly unavailable, or if the people take ages to reply (possibly because they're trying to deal with too many chats at the same time) and leave your customer sitting around twiddling their thumbs waiting for a response, or if your customer service agents are impolite or abrupt, then your customers will be turned off.

By utilising all these methods (effectively), you give people every option they could desire and reduce the likelihood of them getting turned off and heading to one of your competitors instead.

If you liked this blog post, you might like to read our article on Five elements of great web design or web design and colour.

Sentiva web design make websites, software and mobile apps.

Like most things, there's no clear and straightforward answer to this question - it depends on a lot of factors.

For those of you that aren't sure what PayPerClick (PPC) is, it's basically where you pay Google for particular positions in the listings. These are kept separate from the (sacred) natural listings, which you can't buy a position in, no way, no how. For a more detailed explanation of what PPC is and how it works, read our article.

In fact, you don't actually pay to be displayed in the position, you only pay when someone clicks the link and goes to have a look at your site. Just hanging out there (or getting the 'impression' to give it its technical term) is free. So you pay for each click. Pay per click. Get it?

We've found PPC to be one of the most effective forms of marketing we've undertaken - the others being newspaper adverts, radio adverts, flyers mailouts and highly targeted mailshots. Having said that we're not professional marketers, so it may be that we just didn't carry out the other campaigns as well as we could.

The reason it's so effective is because you really are only paying for people who are interested in your products (unlike the newspaper, where there are all kinds of people who will see your adverts, most of whom aren't your target market).

Whether it's going to make money for your business or not depends on how competitive your target key phrases are, how niche your products and services are and how well you design your campaigns. However, it's fairly easy to test the water, so it's probably worth a try.

If you'd like to learn more about having an effective website and how to improve your search engine optimisation, visit our site.

Sentiva is a web design company serving Leeds and Reading.

A website can cost anything from nothing, to millions of pounds. So how do you know how much is the 'right' amount to be spending on your business website? 

Note - this is s summarised version of the full web design cost article.

Free Websites

Getting your relative or mate’s mate to design the website for free may seem a good idea, but in the majority of cases the good intention turns into a chore – with you feeling guilty for asking for anything and them resenting the time it’s taking, and putting it off for weeks, even months.
And unless they’re a professional, you’ve still got the problem of having an amateur job.
So, you may decide to bite the bullet and pay a web designer…

Cheap Websites (a few hundred pounds)

A brochure website from a professional web company can contain images of your products, services and work you've done and testimonials from previous clients. It shows that you're serious about what you do and solid enough to have invested in a professional website.

Professional Small Business Websites (£500 - £1000)

A professional website built by a decent company will have a nice amount of content (around eight to twelve pages), giving a good overview of your business, building trust and encouraging visitors to get in touch. It will also be optimised for Google to ensure it gets in front of the right people.

Enterprise Level Website (£1,000 - £10,000)

The website could become a central part of the business itself, adding value, and adding to your bottom line. It could include online services such as: ecommerce, online quotes, members only areas, surveys, technical calculators
 

Big Fish Website (£10,000 - £150,000+)

If you have an established brand and a strong online focus, the sky’s the limit with what your website can do. An ecommerce store for a department store could have thousands of pages, multiple relational search facilities and serve millions of users per day, or an online banking facility could run into the millions and will require a team of people to maintain the content and code.

Read about how much different websites cost - using a tortured transport analogy on our main web design site.