Setting up email accounts in various mail clients is probably the thing we get called about for support more than anything else.
Quick lowdown: A mail client is a programme that runs on your computer or mobile phone that handles your email and allows you to do fancy things with it. This is opposed to a webmail service, which you access directly in the Internet, and is usually more limited in functionality. For example, Outlook, MacMail and Thunderbird are mail clients, whereas Yahoo Mail, Gmail and Hotmail are webmail services.
There are many different mail clients, and nobody can guarantee being able to succesfully set up email in all of them (because you can't gurantee that the mail client itself isn't flawed), however, over the years we've become familiar with the major ones, and because we've already encountered most of the possible problems, we can isolate and eliminate the issue swiftly.
Because of the dominance of Microsoft in the PC market, Outlook is one of the most common mail clients, and Outlook 2010 probably the most common version in use at the time of writing.
Therefore we've written instructions on how to set up POP3 email accounts in Outlook 2010, and you can find the full instructions on our website here.
These instructions should be similar for other versions of Outlook, including Outlook 2007 and Outlook Express, but there may be slight differences.
We welcome any feedback or corrections to these instructions, and if you're having problems setting up your email drop us an email, and if we can - we'll try to help.
We intend to add instructons for other major web clients as well as articles explaining the difference between POP3 and IMAP, so if you have a specific question you'd like answered, then drop us a line.
Sentiva provide email addresses and support as part of our standard web design and hosting service, and we are experienced in helping our clients get everything set up with the minimum of headache. If you'd like to have a chat about your website project, then please get in contact.
We also offer advice and guidance on a range of web design, SEO and related issues, you can find out more by browsing our resource bank.
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